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How sustainable is The Body Shop ?

The Body Shop & sustainability


The Body Shop
First milestones, should be better Click here for score rapport: 5 out of 26

Sustainability summary

The Body Shop has achieved the D-label. The Body Shop has started to take sustainability into account. Still, a lot more can be done.

Brand owner: L'Oréal S.A.
Head office: Paris, France
Sector: Cosmetics
Categories : 
Free Tags: L'Oréal Group

What's your sustainability news about The Body Shop?

The Body Shop sustainability score report

Last edited: 14 July 2016 by Marine
Last reviewed: 14 July 2016 by Mario

Questions about Climate Change/ Carbon Emissions

2 out of 4
1. Is there a policy for the brand to minimize, reduce or compensate carbon emissions? The Body Shop implements several measures to reduce greenhouse gas emissions, such as the use of renewable energy in its stores and energy efficiency measures (see link, page 25). Source
2. Has the brand (company) disclosed the annual absolute carbon footprint of its 'own operations' (Scope 1 & 2) and has the brand already reduced or compensated 10% of these emissions in the last 5 years? Brand owner L'Oréal increased its climate footprint (Scope 1&2) of own operations from 193,420 ktons of CO2e in 2012 to 204,424 ktons of CO2e in 2014. This represents an increase of around 5,6% (see link, "Climate Change 2013 & 2015 Response"). Source
3. Has the brand (company) set a target to reduce its absolute ‘own operations’ carbon emissions by at least 20% within the next 5 years? L'Oréal has set a target to reduce CO2e emissions by 60% by 2020, from a 2005 baseline (see link, "Climate Change 2015 Response"). Source
4. Is at least 25% of the electricity used by the brand (company) generated from renewable resources, such as wind or solar energy? For 2015, The Body Shop reports to have used 50% renewable energy at its stores, but does not publish on total electricity consumption and is not clear about the sources and additionality of supply (see link, page 25). Source

Questions about Environmental Policy

2 out of 18
1. Does the brand have a policy to phase out all possible harmful substances? The Body Shop does not inform on a general policy to phase out all possible harmful substances. Source
2. Does the brand refrain from using the high hazard (red coded) chemicals as listed in the Skin Deep database of the Environmental Working Group, and if still used, does the brand give scientific account for the safe use of it? The Body Shop is listed on the SkinDeep database using an abundance of chemicals coded as ‘red’, and does not give a clarification on the full spectrum of possible hazardous substances used. Source
3. Does the brand strictly apply the precautionary principle (=banning) for all possible harmful substances such as parabens, also when the scientific evidence for possible harm is limited, unclear or debated? Brand owner L'Oréal only states applying the precaution principle leading to the substitution of ingredients in the event of a proven risk or a strongly suspected risk, co-operating with the relevant authorities and being vigilant with regard to any new scientific data (see link, page 40). Source
4. Does the brand refrain from using any microplastics for all of its products? By the end of 2015, all The Body Shop products were free from polyethylene microbeads (see link next question, page 26). But, according to BUND microplastic is still used in The Body Shop products (see link, starting on page 4). Source
5. Does the cosmetics brand completely refrain from animal testing including tests in the supply chain? The Body Shop communicates that the use of animal testing is completely banned from all products (see link, page 18-20). Source
6. Does the cosmetics brand refrain from using animal derived ingredients? The Body Shop states that all products are 100% vegetarian since 2007. However, its products can not be considered vegan (see link page 23). Source
7. Does the brand have a policy to replace petroleum-based ingredients with renewable, biodegradable ingredients? By 2020, brand owner L'Oréal aims that 100% of its products are to be endowed with environmental benefit. Also, raw materials are selected on the basis of biodegradability, bioaccumulation potential and ecotoxicity. But, its not specified to replace petroleum-based ingredients with renewable, biodegradable ingredients. Source
8. Has the brand already achieved an overall ratio of 50% renewable, biodegradable ingredients? The Body Shop does not specify the overall ratio of renewable, biodegradable ingredients. Source
9. Are all the cosmetics of the brand free of organic-synthetic dyes, synthetic fragrances, ethoxylated raw materials, synthetic UV filters, synthetic preservatives, silicones, paraffin and other petroleum derived products? The Body Shop uses several of petroleum derived ingredients. Source
10. Are all cosmetics free of genetically modified materials, nanomaterials and radiated materials? Neither The Body Shop nor L'Oréal specify whether all The Body Shop products are free of genetically modified materials, nanomaterials and radiated materials. Source
11. Are at least 50% of the brand products certified ‘natural’? The Body Shop does not specify which share of its products is certified ‘natural’. Source
12. Does the brand use organic or otherwise environmentally certified renewable ingredients for at least 50% of its total use of ingredients? L'Oréal uses RSPO certified palm oil and palm oil derivates. But it is not clearly specified what overall share of total use of ingredients this represents for its brand The Body Shop (see link, page 14). Source
13. Are at least 90% of the brand products certified ‘organic’? Neither The Body Shop nor L'Oréal specify which share of its The Body Shop products is certified ‘organic’. Source
14. Does the brand inform users through all products about environmentally responsible use, such as dosage, water use and packaging disposal? The Body Shop does not specify whether environmentally responsible use information are provided for its customers through all its brand products. Source
15. Does the brand (company) publish a water footprint and is there a concrete policy to minimize, reduce or compensate this footprint? L'Oréal implements several measures to reduce its water usage and discharge. In 2015, L'Oréal used 2,213,000 m3 of water at its plants and distribution centers (see link, environmental question 17, page 167). That is around 11% less than in 2014 (see link, "Water 2015 Response"). Source
16. Does the brand (company) publish its annual material use footprint, or alternatively material footprints for each sold product, and does the brand have an effective policy in place to reduce the overall environmental impact of material use? L'Oréal implements several measures to improve its annual material footprint, but does not publish its annual material footprint, or alternatively material footprints for each sold product. Source
17. Does the brand (company) have clear objectives to minimize waste, by reducing, re-using and recycling, and does the brand annually report the results? L'Oréal and The Body Shop implement several measures to minimize waste. But, aggregate results regarding its annual waste materials footprint are not specified (see link, pages 141-186). Source
18. Does the brand have clear objectives to minimize the environmental impact of packaging, by reducing, re-using and recycling, and does the brand annually report on these results? L'Oréal and The Body Shop implement several measures to minimize the impact of its packaging. But, aggregate results regarding its annual packaging materials footprint are not clearly specified (see link, pages 162-186). Source

Questions about Labour Conditions/ Fair Trade

1 out of 4
1. Does the brand (company) purchase tropical ingredients such as palm oil, cocoa butter, coconut oil, carnauba wax from sources (e.g. plantations) that are certified to e.g. have no child labor and no forced labour, and provide a better living standard for the farmers and workers who produce these tropical materials? In 2005, The Body Shop adopted the ETI's base code as its Supplier Code of Conduct. Also, The Body Shop is a founding member of the RSPO and sources several, socially certified ingredients. Source
2. Does the brand (company) purchase at least 50% of its tropical ingredients such as palm oil, cocoa butter, coconut oil, carnauba wax from sources (e.g. plantations) that are certified to e.g. have no child labor and no forced labour, and provide a better living standard for the farmers and workers who produce the tropical ingredients? See remark for labour conditions policy question 1. But, The Body Shop does not specify which share of its tropical ingredients purchased is socially certified. Source
3. Does the brand (company) purchase mined raw materials such as mica and gold from sources (e.g. mines) that are certified to e.g. have no child labor and no forced labour, and provide a better living standard for the farmers and workers who produce the raw materials, and/or is the brand equally involved in significant initiatives to achieve this? 60% of brand owner L'Oréal's mica supply is sourced from the United States. Other sourcing regions are countries like India. L'Oréal claims that 100% of its mica supply will be secured in terms of child labor and unsafe working conditions by end of 2016. How this will be accomplished, as well as reporting regarding other minerals, is not yet clear enough spec Source
4. Does the brand (company) purchase at least 50% of its mined raw materials such as mica and gold from sources (e.g. mines) that are certified to e.g. have no child labor and no forced labour, and provide a better living standard for the workers who produce the raw materials, and/or is the brand equally involved in significant initiatives to achieve this? See remark for labour conditions policy question 3. Neither L'Oréal nor The Body Shop specify, which share of its minerals sourced is socially certified. Source