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Expedia & sustainability


Expedia
Dont buy Click here for score rapport: 1 out of 22

Sustainability summary

Based on our sustainability criteria, Expedia has achieved the E-label. This is our lowest possible sustainability score, and Expedia has earned it by communicating nothing concrete about the policies for environment, carbon emissions or labor conditions in low-wages countries. For us as consumers, it is unclear whether Expedia is committed to sustainability or not.

Brand owner: Expedia, Inc.
Head office: Bellevue, Washington USA
Sector: Travel
Categories : Travel Agency
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Expedia sustainability score report

Last edited: 19 September 2014 by Hilary
Last reviewed: 19 September 2014 by Mario

Questions about Climate Change/ Carbon Emissions

0 out of 10
1. Is there a policy for the brand to minimize, reduce or compensate carbon emissions? Expedia does not openly communicate a policy to reduce carbon emissions, if indeed the brand has one. Sustainability information should be easily accessible to enable consumers to make more responsible choices. Source
2. Has the brand (company) disclosed the annual absolute carbon footprint of its 'own operations'? See remark for carbon emissions policy question 1. Source
3. Has the brand (company) already reduced or compensated its absolute 'own operations' carbon footprint by at least 10% in the last 5 years? See remark for carbon emissions policy question 1. Source
4. Has the brand (company) set a target to reduce its absolute ‘own operations’ carbon emissions by at least 20% within the next 5 years? See remark for carbon emissions policy question 1. Source
5. Has the brand (company) disclosed the overall carbon footprint of all sold origin-destination transport? See remark for carbon emissions policy question 1. Source
6. Has the brand (company) already reduced or compensated the overall carbon footprint of all sold origin-destination transport with at least 10%? See remark for carbon emissions policy question 1. Source
7. Has the brand (company) already reduced or compensated the overall carbon footprint of all sold origin-destination transport with at least 20%? See remark for carbon emissions policy question 1. Source
8. Does the brand (company) give customers the option of compensating for their CO2 emissions for flights or other means of transport, when booking a travel product? Expedia offers the consumer the option to compensate CO2 via TerraPass. This service is not provided while booking the trip, but under 'activities' as a 'Travel Accessory' at the .com site. This service is not provided on the .nl and .de site. Source
9. Is CO2 compensation for flights or other means of transport already included in the sales prices of all travel products? See remark for carbon emissions policy question 8. Source
10. Does the brand (company) compensate for the CO2 emissions of all the staff flights (e.g. for the travel guides and other business travels)? See remark for carbon emissions policy question 1. Source

Questions about Environmental Policy

1 out of 8
1. Does the brand (company) provide consumers with the sustainability do´s and don’t´s for the specific trip, e.g. locals customs and waste policies? Although Expedia provides a general overview of how to "Travel Green" to different countries, and how to interact with the respective cultures of these places, Expedia does not provide information for specific countries or even regions that travelers should keep in mind in order to have a sustainable travel experience. Source
2. Does the brand (company) inform consumers specifically per destination which souvenirs are forbidden because those souvenirs are made of endangered animal and plant species? Expedia does not provide a list of forbidden souvenirs on its website. Source
3. Does the brand refrain from offering animal-related activities unless these activities are organized in a way that ensures the animals’ welfare? Expedia does not communicate whether or not its animal-related activities, such as elephant riding in Thailand, are organized in a responsible way. Source
4. Does the brand (company) have an active policy for reducing its water usage and waste? Expedia does not communicate whether it has an active policy to reduce its waste and water footprint. Source
5. Does the brand (company) have an active policy for its paper use (including paper for marketing purposes), that includes either using zero paper, a reduction of its annual paper use by at least 50% in the last 5 years or using only paper that is at least 90% from sustainable sources? Expedia does not communicate information a paper policy on its website. Source
6. Does the brand (company) offer accommodation that has a certification for environmental responsible practices? Expedia offers Sustainable Travel International certified accommodation, but does not mention what percentage on total this represents. Source
7. Are the business practices of at least 10% of the brand's (company's) accommodation certified as being environmentally responsible? See remark for environmental policy question 6. Source
8. Does the brand (company) have an independent certification for its sustainability credentials? Expedia does not have an independent certification for its sustainability credentials aside from its partnership with Sustainable Travel International Source

Questions about Labour Conditions/ Fair Trade

0 out of 4
1. Does the brand (company) have a policy to improve the labor conditions of own employees and those of its suppliers? Expedia offers Sustainable Travel International certified accommodation, but it is unclear what labour conditions standards this certification represents. Expedia does not communicate a labor conditions policy on its website. Source
2. Does the brand (company) have a Code of Conduct (CoC) that applies to own employees and those of its suppliers, which includes the following standards: No forced or slave labor, no child labor, no discrimination of any kind and a safe and hygienic workplace? Expedia has a Code of Conduct ; however, it does not include standards on forced, slave, or child labor; discrimination; or a safe and hygenic work place. Source
3. Does this CoC include at least two of the following workers’ rights: 1) a formal employment relationship; 2) a maximum working week of 60 hours including paid overtime; 3) a living wage; and 4) to form and join labor unions and bargain collectively; and in those situations where these rights are restricted under law, to develop parallel means? See remark for labor conditions policy question 2. Source
4. Does the brand (company) have a zero-tolerance policy concerning child prostitution? Expedia does not report on a zero-tolerance policy concerning child prostitution on its website. Source